Privacy Policy | Ooshas Prep – IELTS, GRE, GMAT, SAT, PTE Coaching

We know your data matters to you. This page explains, in plain language, what information Ooshas Prep collects, how we use it, and the choices you have — across our IELTS, GRE, GMAT, SAT, TOEFL, and PTE coaching services.

1. Introduction

Ooshas Prep ("we", "us", "our") runs the website ooshasprep.com and other services ("Platform") which offers online test preparation for IELTS, GRE, GMAT, SAT, TOEFL, and PTE. This Privacy Policy is designed to inform you on how your personal information is being collected, used, stored and protected during your use of our Platform.

Use of Ooshas Prep is subject to this Privacy Policy. If you disagree with our policy, please refrain from using the Platform.

2. Information We Collect

Information you provide to us directly:

  • - Name, email address, phone number;
  • - Education experience and desired test/university;
  • - Payment information (processed securely through our third party payment processor — we do not store full card numbers);
  • - Messages sent to us via contact form, live chat or WhatsApp

Information we automatically collect:

- IP address, browser type, device information;

- Pages viewed, time spent and click-through behavior (collected through cookies and analytics services);

- Approximate location (based on IP address);

Information from third-parties:

If you have signed up using Google or any other third-party provider, we will get basic account information (name, email).

3. How We Use Your Information

Your information is used by us to:

-Create and manage your account

-Provide you with coaching content, mock tests, and customized study plans

-Perform payment transactions and issue receipts/confirmations

-Send administrative notifications (schedule, scores)

-Send marketing notifications if you agreed to receive them (you can unsubscribe anytime – see Section 8)

-Analyze usage of the Platform and improve it

-Adhere to our legal obligations

4. Grounds for Processing (where applicable)

The legal grounds of processing your personal data are: your consent, performance of our contract with you (providing the coaching services you have paid for), and our legitimate interests (improvement and security of the Platform).

5. Sharing Your Information

-We do not sell your personal information. However, we may share it with:

-Service providers: payment processors, e-mail and SMS providers, analytics services (Google Analytics) and cloud hosts – all are obliged to maintain confidentiality of your information

-Teachers/mentors: only relevant information about your education necessary for providing coaching

-Law enforcement authorities: if required by law or court order or if we need to protect our rights

6. Storage and Protection of Data

Reasonable technical and organizational measures will be taken by us to safeguard your data (like encryption while transmitting, access controls). There is no assurance that a particular mode of transmission or storage will be completely safe, and there can be no guarantee of complete safety.

Your data will be stored on our servers that are located in Jaipur.

7. Retention of Data

We keep your data for as long as your account is valid, or it is necessary to provide services, fulfill our legal obligations, solve disputes and enforce agreements. You can delete your data as per Section 8 below.

8. Your Rights

According to the relevant law (including the DPDP Act 2023 of India), you might have the following rights:

-To get access to the personal data we have about you

-To correct any inaccurate or incomplete data

-To ask for the deletion of your data (right to erasure), subject to legal retention rules

-Withdrawal of consent to receive marketing information

-Appointment of an authorized representative to exercise rights in case of death or incapacity (DPDP Act)

For exercising your rights, please contact us at privacy@ooshasprep.com.

9. Cookies

We use cookies and other similar technologies to keep you logged in, remember preferences, and gain insights into how you interact with the Platform. You can manage cookies through your browser settings and blocking cookies might affect certain Platform functionalities.

10. Children's Privacy

The services available on our Platform are meant for individuals aged 16 years and above. If you think a child has supplied us with his/her personal information without adequate consent, please inform us at once and we will do everything in our power to delete such information.

11. External Links

Our Platform may contain links to third party websites like ETS/GRE Registration websites, University Websites etc. We assume no responsibility for the privacy practices followed by such third party websites.

12. Grievance Officer

Pursuant to the provisions of Information Technology Act, 2000 and rules thereunder, the Grievance officer's details are as follows:

E-Mail id: grievance@ooshasprep.com

Address: Jaipur

13. Updates to the Privacy Policy

We may change our Privacy Policy from time to time. We will notify any changes to this Privacy Policy by updating this page and noting the latest date in "Last Updated".

14. Contact Us

For questions about this Privacy Policy, 

contact us at: 

Email: privacy@ooshasprep.com 

Address: Jaipur